Effective March 17, 2026
This Privacy Policy explains how SAYLAST collects, uses, stores, and shares information when you browse the online store, create an account, place an order, request support, or otherwise interact with our storefront.
This Policy applies to the SAYLAST e-commerce website, checkout flow, customer account area, support forms, and related services used to sell and fulfill products.
By using the store, you acknowledge that your information may be processed as described in this Policy. If you do not agree, you should stop using the store.
Store operator:
Saylast Technologies, Inc.
320 Richmond St E, Toronto, Ontario, M5A1P9, Canada
hello@saylast.com
Information you provide directly:
- Name, email address, phone number, and account credentials.
- Billing and shipping details, including address information.
- Order details, cart contents, and saved customer preferences.
- Messages you send to us through contact or support forms.
Information collected automatically:
- Browser type, device type, operating system, IP address, and approximate location.
- Referral pages, page views, session activity, clicks, and store interactions.
- Technical logs, diagnostics, and fraud-prevention signals.
Payment and checkout data:
- Payment details are processed by third-party payment providers and are not stored in full on our servers.
- We may receive limited payment metadata such as status, last four digits, brand, or transaction identifiers needed for order processing and support.
We use Personal Data to operate the store and deliver a working shopping experience. This includes:
1) creating and maintaining customer accounts;
2) processing orders, payments, returns, refunds, and exchanges;
3) arranging shipping, delivery updates, and order notifications;
4) responding to support requests and service issues;
5) detecting abuse, fraud, suspicious transactions, or technical failures;
6) improving product discovery, catalog performance, and site usability;
7) sending operational communications such as order confirmations or security notices;
8) sending marketing messages where permitted by law or where you have consented.
Depending on your location, we process information under one or more of the following legal bases:
- performance of a contract, including checkout, order fulfillment, and customer service;
- compliance with legal obligations, such as tax, accounting, anti-fraud, and consumer law requirements;
- legitimate interests, including store security, analytics, product improvement, and operational reliability;
- consent, where required for certain cookies, promotional communications, or optional features.
The store uses cookies and similar technologies to keep the website functional and to understand how it is used.
These technologies may be used to:
- remember cart or session state;
- keep you signed in;
- store interface preferences;
- analyze performance and traffic;
- measure campaign and marketing effectiveness.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect checkout, account access, or other key store features.
We may share information with service providers and partners only when necessary to run the store. This may include:
- payment processors and fraud-prevention vendors;
- shipping, logistics, and fulfillment partners;
- cloud hosting, analytics, email delivery, and customer support tools;
- tax, accounting, legal, or compliance advisers;
- regulators, courts, or authorities where disclosure is required by law.
We do not sell your Personal Data in the ordinary meaning of the term. Any sharing is limited to legitimate business operations, legal compliance, or protection of our rights and users.
We retain information only for as long as necessary for the purposes described in this Policy, including account administration, order history, fraud prevention, tax records, and legal compliance.
Account details may remain associated with your profile while your account is active. Order and transaction records may be retained longer where required for accounting, warranty, dispute resolution, or legal obligations.
When data is no longer needed, we delete it, anonymize it, or securely archive it in accordance with applicable law.
Depending on your jurisdiction, you may have rights to:
- access the Personal Data we hold about you;
- request correction of inaccurate or incomplete data;
- request deletion of certain data;
- object to or restrict certain types of processing;
- withdraw consent where processing is based on consent;
- request a copy of your data, where applicable;
- opt out of marketing communications.
To exercise these rights, contact us at hello@saylast.com. We may need to verify your identity before completing your request.
We use administrative, technical, and organizational safeguards designed to protect Personal Data against unauthorized access, loss, misuse, or disclosure. These measures may include secure infrastructure, restricted access controls, encryption in transit, and monitoring of sensitive store activity.
No system can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for notifying us promptly if you believe your account has been compromised.
The store is not intended for children under the age required by applicable law to consent to data processing in their jurisdiction. We do not knowingly collect Personal Data from children through the store. If you believe a child has provided us with Personal Data, please contact us so we can investigate and delete the information where appropriate.
Because we use infrastructure and service providers that may operate in multiple countries, your information may be transferred to and processed outside your province, state, or country of residence. Where required, we take reasonable steps to ensure appropriate protections are in place for such transfers.
We may update this Policy from time to time to reflect changes in the store, our service providers, or legal requirements. Updated versions will be posted on this page with a revised effective date.
If you have questions, requests, or complaints regarding privacy, please contact us at hello@saylast.com.
This Policy is governed by the laws applicable to the operation of the SAYLAST store, subject to any mandatory rights or protections granted to you under the laws of your place of residence.